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ISO 37002:2021standard is the reporting of acts or omissions that may lead to illegal, unethical, or dangerous practices within a public or private entity.

Studies show that a large percentage of offenses come to the attention of the involved public or private entity through reports, from its personnel or individuals associated with the entity.

Critical areas of the Union law are considered to be public procurement, financial services, products and markets, product safety and compliance, transportation safety, environmental protection, radiation protection and nuclear safety, food and feed safety, as well as animal health and welfare, public health, consumer protection, privacy and personal data protection, as well as
network and information systems security.

According to the standard, the main obligations of the entities include the following:

  • Appointment of a Responsible Person for Receiving and Monitoring Reports and his declaration to the Labor Inspection
  • Development of a process and system for the internal submission, receipt, and monitoring of the reports
  • Designation of a competent body (e.g., Committee) for the investigation of the report

Target Audience

  • The encouragement and facilitation of reporting offences
  • The support and protection of whistleblowers and other stakeholders
  • Ensuring the proper and timely handling of misconduct reports
  • The improvement of organizational culture and governance
  • Reducing the risks of wrongdoing

The standard is founded on the principles of trust, impartiality, and protection. It is adaptable, and its use varies according to the size, nature, complexity, and jurisdiction of the body’s activities. It can help the organization improve its existing whistleblowing policy.

The benefits it offers

Demonstration of leadership commitment for crime prevention and response

Encouragement of people to report offenses early

Limitation and prevention of inappropriate complaint handling

Encouragement of a culture of transparency, integrity and accountability

The company that is interested in being certified according to ISO 37002:2021 Whistleblowing Management Systems – Guidelines contacts BQC, and after being informed by someone in charge, completes and sends the certification application by email to info@bqc.gr or by fax at +302112213726.

BQC has certified auditors and experts thus ensuring the necessary knowledge and experience in any subject.

Our auditors treat each client as a business partner to achieve highly specialized audits, detailed results and hHigh Added Value for every business.

We can help you strengthen your Organization’s credibility by ensuring that complaints are handled with integrity, confidentiality and in line with international best practice.

We are here to support you at every step of the certification process, providing reliable and high quality services.

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