Privacy Policy

Last Updated: October 2020

The site (website) https://bqc.com.gr/ is managed by the Greek company BQC IKE, located at 54 Agiou Dimitriou Av., Agios Dimitrios, GR17341, which acts as the Data Controller of the personal data we collect from you during your visit to our website, i.e., all information that identifies you as individuals or can identify you directly or indirectly.

The company takes the protection of your privacy and personal data very seriously and has taken all necessary measures to safeguard the security and confidentiality of the information concerning the visitors/users of the website.

Please read this Privacy Policy of our website carefully to be informed about the information collected from you when you visit and use the online services of the website, the information posted on it, the use of such information, and your rights.

This Policy serves as a notice to data subjects in accordance with Articles 13 – 14 of the EU General Data Protection Regulation 679/2016 regarding the personal data collected by the company through its website. If you have any questions about this Policy or generally about how the company collects and processes your personal data, please contact the Company’s Data Protection Officer at: info@bqc.gr.

What kind of information does our website collect:

1. Information automatically collected during your visit and interaction with our website

Our website primarily provides informational content about the activities and services offered by the company. Therefore, simple browsing of our website does not require visitors to provide/enter personal data. However, merely visiting and browsing the website can automatically collect certain information that can identify you directly or indirectly, such as:

The Internet Protocol (IP) address of your computer
The type of browser and operating system
Connection speed
Basic server connection information
Language display preferences of the website

2. Information collected upon acceptance of cookies:

The websites you visited immediately before and after your visit to our website
Information collected through HTML cookies, Flash cookies, web beacons, and other similar technologies

Analytical trackers:

_gcl_au: this cookie is used by Google Analytics to understand user interaction with the website

Retention period: 2 months – Provider: Google

_ga: this cookie is installed by Google Analytics. It is used to calculate visitor, session, campaign data, and track website usage for the website’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors

Retention period: 2 years – Provider: Google

_gid: this cookie is installed by Google Analytics. It is used to store information about how visitors use a website and helps in creating an analytical report of the website’s performance. The data collected includes the number of visitors, their source, and the pages they visit anonymously

Retention period: 1 day – Provider: Google

Performance trackers:

_gat: this cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high-traffic sites

Retention period: 1 minute – Provider: Google

test_cookie: this cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user’s browser supports cookies

Retention period: 15 minutes – Provider: doubleclick.net

_fbp: this cookie is set by Facebook to deliver advertisements to users when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website

Retention period: 2 months – Provider: Facebook

fr: this cookie is set by Facebook to show relevant advertisements to users and measure and improve advertisements. The cookie also tracks user behavior across the web on sites that have Facebook pixel or Facebook social plugin

Retention period: 2 months – Provider: Facebook

3. Information You Provide Directly:

If a visitor/user of the website wishes to express their interest in contacting the company, they are requested to fill out the relevant contact form. Upon submission and with their consent to this Privacy Policy, the website collects and processes the following personal data of the visitor/user:

Contact Form

Name
Email
Message (user’s free text)
Consent field for accepting this Privacy Policy

Newsletter Form

Email
Consent field for accepting this Privacy Policy

As part of the registration process for our electronic newsletter, we collect personal information. We use this information to keep you informed about our services. We do not rent or trade email lists with other organizations and businesses.

We use a third-party provider, GetResponse, to deliver our newsletters. We gather statistics regarding email opens and clicks using industry-standard technologies to help us monitor and improve our newsletter.

You can unsubscribe from general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@bqc.gr.

Consent

By using this website and subject to the provisions of each specific legislation, such as the data protection laws within the framework of electronic communications as applicable, you provide your explicit consent for all the aforementioned cases of processing your personal data. You are free to withdraw your consent at any time. If you wish to withdraw your consent, please address your request to the Company’s Data Protection Officer at: info@bqc.gr.

Any withdrawal of your consent does not affect the legality of the processing of your personal data up to that point.

For what purposes do we use the information we collect:

To Communicate with You: with your consent which is provided by submitting the respective contact form and accepting this policy, we may use the information we collect to communicate with you in order to inform you about the issue for which you have expressed the relevant interest.
For Statistical Analysis: To learn more about how our website is used by its visitors, we aggregate and analyze the data we collect. We may use this information, for example, to monitor and analyze the use of the website, to enhance its functionality, and to better tailor its content and design to the needs of our visitors.
For Marketing: To provide targeted advertisements relevant to our services.

Minors

When collecting information directly from you, we take appropriate measures to determine, to the extent technically feasible, which of the collected personal information pertains to minors. In any case, if we discover that we have collected any personal information from a minor under the age of 16 without verifiable parental consent as required under Article 8 of the EU General Data Protection Regulation 679/2016, we will delete the information from our database as soon as possible. If you believe that we might have collected information from a minor under the age of 16, please contact the Company’s Data Protection Officer at: info@bqc.gr.

Use and sharing of information

The company respects your right to privacy and the information concerning you, and for this reason, it uses the information collected through its website for the aforementioned purposes. For this reason, it does not disclose, trade, or make your information accessible to third parties, nor does it transfer this information outside the European Union.

We may make information about you available to other companies, applications, or individuals in the circumstances described below:

We may share aggregate information or information that does not directly identify you with third parties to help develop the content and services of our website.
We may use or may in the future use third parties to provide services related to our website, such as database management, maintenance services, analytics, marketing, data processing, and email and text message distribution. These third parties will have access to the necessary personal information only to perform these tasks on our behalf and with explicit contractual obligations regarding the protection of your privacy and personal data.
We may share information about you to investigate, prevent, or take action regarding illegal activities, suspected fraud, or criminal offenses against the rights and legal interests of any natural or legal person, in case of violation of our website’s Terms of Use, or if required by law, as well as in other cases where we believe in good faith that the disclosure of information is necessary.
We may disclose information about you in response to court subpoenas, search warrants, judicial proceedings, court orders, legal processes, or other law enforcement measures from any competent authority, including the Data Protection Authority and the Supervisory Authorities of other EU member states, as well as to establish and defend our legal rights or to counter claims against us.
We may provide access to information about you for the purposes of processing described above to the appropriate employees of the company, always in full compliance with the GDPR requirements for safeguarding the security and confidentiality of your personal data.

Please note that third parties may independently collect data about you, including your IP address and information about the websites you visit and the links you click, through cookies, clicks on links, or other means during your visit.

Retention period of information

The company will retain personal data collected through its website for the absolutely necessary period to fulfill the aforementioned processing purposes and to comply with its legal obligations, in accordance with legal requirements. If you withdraw your consent to the collection and processing of your personal data, we will delete your data from our electronic and physical records, unless retaining them is necessary to comply with a legal obligation as mentioned above or for the establishment, exercise, or defense of our legal rights or interests before judicial or other authorities. The company retains personal data from the Contact Form for a period of 2 years or until the individual concerned requests their deletion. The data from resumes are retained for the duration specified in the response email sent upon submission of the resume.

Security of information

The security of your personal data is an absolute commitment for us. To achieve this, we implement all modern and appropriate technical and organizational measures for processing purposes, whose response and adequacy we regularly check, such as:

SSL (Secure Sockets Layer) Protocol: The SSL Protocol used by our Website is the global standard on the internet today for the authentication of websites to network users and the encryption of data between network users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thereby protecting personal information during its transmission. Additionally, all information sent via the SSL protocol is protected by a mechanism that automatically verifies if the data has been altered during transmission.
Encrypted Communication: Personal data collected through contact forms are sent encrypted and stored in the company’s email or in the special program that our website has to maintain the history of communications made through it. Their processing is done only by members of the company and is not shared or sold to third parties.

Your rights

You may exercise the following rights, as applicable:

Right of Access: to know what data we process about you, for what purpose, and the recipients of that data
Right to Rectification: to correct any inaccuracies or complete any incomplete data we hold about you
Right to Erasure (Right to be Forgotten): to have your personal data deleted from our records if it is no longer necessary for processing or retaining your data is not required to comply with our legal obligations or to defend our legal interests before the courts
Right to Restrict Processing: to restrict the processing of your data in case of disputing the accuracy of your data
Right to Data Portability: to receive your data in a structured, commonly used format
Right to Object: if you do not wish your data to be used for direct marketing purposes, including profiling. However, please note that the company does not profile based on the personal data you provide via this website for any purpose

To exercise your rights, please send a corresponding request to the Company’s Data Protection Officer at: info@bqc.gr.

The company will make every effort to respond to your request within 30 days of receipt. However, if due to the complexity of your request or the volume of information, we are unable to satisfy your request within thirty days, the company is committed to informing you in writing within this timeframe of the reasons for the delay and will make every effort to satisfy your request as soon as possible and in any event within an additional 2 months.

The company reserves the right to refuse to fulfill your request if it is deemed manifestly unfounded or excessive, informing you of the reasons for not satisfying it.

In any case, you have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr). Telephone Center: +30 210 6475600, Fax: +30 210 6475628, Email: contact@dpa.gr.

Contact

If you have any questions regarding this Policy or, more generally, regarding our activities related to your privacy, you can contact the Company’s Data Protection Officer at the following email address: info@bqc.gr.

Changes to this Policy

The company reserves the right to modify this Policy, always in accordance with the applicable legal provisions on privacy and personal data protection. Visitors to our website should periodically read this Privacy Policy and the cookie policy to stay informed about any changes made. The company is committed to making the necessary updates to visitors and users by any appropriate means, in compliance with the requirements set by the General Data Protection Regulation (EU 679/2016).