Welcome to the BQC website. Please read these Terms of Use carefully before purchasing any services or seminars through our site. Your use of the website constitutes your unreserved acceptance of the following terms.


1. Company Information

BQC (Business Quality Certification) provides online training and certification services via its platform. All information and materials provided are the property of BQC and are protected by copyright law.


Cancellation Policy

2. Cancellation by the Customer

  • If you cancel at least 7 business days before the seminar date, you will receive a full refund.

  • Cancellations made within 2 days of the seminar or any “no‐show” without prior notice are not refundable.

  • Alternatively, you may transfer your registration to a future seminar on the same topic.

3. Cancellation or Modification by BQC

BQC reserves the right to change the date or schedule of any seminar, or to cancel it altogether, in the event of force majeure or insufficient enrollment. In such cases, participants will be notified in a timely manner and may choose either to:

  • Attend on a new date, or

  • Receive a full refund.

4. Force Majeure

In situations beyond our control (e.g., natural disasters, pandemics, strikes, technical failures), BQC may alter the date, format (e.g., switch from in-person to online), or cancel the seminar. While BQC cannot be held liable for delays or service interruptions under these circumstances, we will endeavor to provide alternatives or issue refunds.

5. Refund Procedures

Where refunds apply, they will be issued by:

  • Reversing the credit/debit card charge (for payments via ePOS), or

  • Bank transfer to your account (for payments by bank deposit).

All refunds are processed within 7 business days of confirming the cancellation.


Payment Security

BQC places the highest priority on the security of your electronic payments. All transactions are handled through the secure ePOS system of Piraeus Bank, ensuring full encryption of your data. No card details are stored on BQC’s servers.


Methods of Payment

You may pay for services and seminars via:

  1. Credit or Debit Card through Piraeus Bank ePOS

  2. Bank Deposit to:

    • Beneficiary: BQC

    • Bank: Piraeus Bank

    • IBAN: GR14 0172 0950 0050 9505 6166 792

    • Reference: Your full name and seminar title

    After making a deposit, please forward the payment receipt to our designated email or file‐upload system.


Final Provisions

These Terms of Use and your access to BQC’s website and services are governed by Greek law. BQC reserves the right to modify these terms at any time without prior notice; users should review them periodically for updates.