Quality Improvement Techniques

Περιεχόμενα Εκπαιδευτικού Προγράμματος

  • Basic statistical concepts
  • The philosophy and objectives of Statistical Quality Control
  • The basic tools for quality control and improvement
  • Acceptance sampling
  • Statistical Process Control
  • Process Performance – Capability
  • 6p Quality
  • Control Charts and their Interpretation
  • Process Improvement using Experimental Design
  • Taguchi Methodology
  • Examples of Statistical Quality Control application in service provision and production processes
  • Practical exercises in the application of quality improvement tools

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